From April 1, 2026, a accommodation tax (from ¥200) and a hot-spring tax (¥100) will be collected at the front desk separately from your room charge.
The front desk is open until 10:00 p.m. The main entrance is locked from 10:00 p.m. to 6:00 a.m.; please use the night entrance when going out during those hours.
After 10:00 p.m., please call the contact number posted in front of the 1st-floor front desk. We work with our security partner Maruzen Systems (0138-31-6730, 24 hours) to maintain safety around the clock.
Try turning Wi-Fi off and on again, or restarting your device. If the problem continues, dial extension 100 (front desk) and a staff member will assist you.
Complimentary high-speed Wi-Fi is available in all rooms. We provide four access points on each floor, typically offering stable speeds of 200–300 Mbps.
Yes. Complimentary hair dryers are provided according to room type.
[Standard rooms] A free hair dryer is available near the TV in your room.
[Capsule rooms] Free shared hair dryers are available at the communal wash area.
Note: Hair dryers in the 1st-floor hot-spring lounge are coin-operated (¥30 for 3 minutes). Please use the in-room or wash-area dryers if you prefer free use.
Depending on room location, there may be no outlet at the bedside. Extension cords are available at the front desk—please ask if you need one.
Streetcar or aircraft noise may occasionally be heard. When booking, please request a quieter room and we will do our best to accommodate you. If you are sensitive to noise, we recommend bringing earplugs.
A light breakfast such as bread and coffee is available on request. Please ask at the front desk for details.
Yes. Vehicles exceeding 2.8 m in height or width are limited to two spaces per day by reservation only (additional ¥3,000 per day).
Standard passenger cars may use Amamiya Parking (110 spaces, no reservation required). For large vehicles (2.8 m or more in height or width), an additional ¥3,000 per day applies (maximum two vehicles per day; advance reservation required).
Yes. Non-staying guests are welcome. It is a friendly, community-style bath popular with local visitors as well.
For the Hakodate New Star, alight at Hakodate Arena-mae (1 minute on foot). For the Hakodate-go, Yunokawa-kita (3 minutes on foot) is convenient.
Convenience stores, supermarkets, and restaurants are within walking distance. If you have questions—for example about exchanging prizes at the adjacent amusement facility—please ask our staff.
We offer pet-friendly rooms. A dog run (reservation required) is also available from sunrise to sunset.
Yes. Among our designated evacuation sites, Hakodate Civic Hall (2 minutes on foot) accepts pets. Please evacuate with a leash or carrier that you have prepared in advance.
